Beautifully designed with potential for improvement.

The room was filthy, with stained towels and old sheets. The bathroom had mold, and none of us felt comfortable taking a shower.

Charming and authentic ambiance! The friendly staff was always eager to assist during my stay, making it memorable.

great spot for city strolls and discovering landmarks

I had a wonderful time here exploring Kottayam, as it’s just a short distance from the beautiful Thirunakkara Mahadeva Temple and the serene backwaters, making my weekend adventure truly memorable and enjoyable with so much to see within walking distance.

I had a nice stay for three nights in a Standard Room, enjoying the cozy ambiance and the comfortable bedding. The pool area was a great spot to unwind, and I loved hanging out at the garden terrace for some fresh air. The Wi-Fi could be patchy at times, but it didn’t ruin my experience! 😊

It was just a nice choice for strolling around in Kottayam with decent value for money. The staff made our experience memorable by arranging a complimentary fishing lesson on our last day. Be sure to check the menu in advance for specials.

pleasant stay but shows signs of wear

The staff were incredibly friendly and accommodating during our stay. We enjoyed a quirky drink on pirate island, which was a highlight for our family. The lake view from our standard room was picturesque, making for a relaxing evening.

It has passed its heyday and could use some updates in various areas.

The setting of the hotel is very picturesque and perfect for family gatherings. We really appreciated the convenience to the event we attended, as it made our stay much more enjoyable. The staff were friendly and accommodating, which added to our overall experience.

In my wife’s opinion, the outdoor bathrooms could use more thorough cleaning to make them family-friendly.

windsor castle offers an authentic indian vibe with friendly staff. our standard room was very clean. the poolside was perfect for relaxation, and i loved the ayurvedic treatments available on-site.

would recommend.

The location is absolutely stunning, a picturesque backdrop that really sets the mood! I also loved the pretty setting, perfect for our family gathering. Plus, there’s nothing like enjoying a traditional meal in Kottayam!

The staff seemed a bit lost, with pool hours changing every time I asked. And let’s talk about that food—my idly was rubbery, and they weren’t keen on taking feedback. It felt like they were just going through the motions.

The Windsor Castle is beautifully designed with spacious rooms and a serene lakeside view, making it an ideal place for relaxation. The staff were exceptionally attentive, assisting with my needs promptly and ensuring a warm and welcoming atmosphere.

More seating options in common areas for seniors.

I had a fantastic stay here, enjoying the spacious and clean room with a breathtaking balcony view of the serene backwaters. The Ayurveda treatment was remarkable, making it a memorable experience. However, some common areas could use a bit more seating for relaxation.

The place offers a uniquely Indian vibe. The staff is friendly and quick to assist. The rooms are clean and well-maintained. It's great for a short family stay. I enjoyed a pleasant walk in the lush grounds. 🌿

The friendly staff and the clean, authentic Indian ambiance truly enhanced our family stay. Enjoyed pleasant walks through the lush grounds, even if the dining options were just okay.